Privacy Policy
1. Introduction
PulseWin respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, store, share and protect information when you visit https://pulsewin.ai, submit a demo request, contact us, or otherwise interact with our website and related marketing communications.
By using our website, you acknowledge this Privacy Policy. If you do not agree, please do not use the site.
2. Who we are
PulseWin provides a recruitment business platform and related information services through this website. For the purposes of applicable data protection laws, PulseWin is the data controller of personal data collected through this website.
If you have questions about this policy or your personal data, contact us at privacy@pulsewin.ai.
3. Information we collect
3.1 Information you provide directly
We may collect personal data when you:
- request a demo
- complete a contact or enquiry form
- email or otherwise communicate with us
- subscribe to updates (if offered)
This may include:
- name
- work email address
- company name
- phone number
- job title (if provided)
- message content and enquiry details
- any other information you choose to share
3.2 Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- browser type and version
- device type and operating system
- pages visited, time spent, and referral source
- approximate location derived from IP address
- cookie and similar technology data (see our Cookie Policy)
3.3 Information from third parties
Where permitted, we may receive limited information from:
- analytics or advertising partners
- hosting and security providers
- publicly available business sources (for B2B outreach, where lawful)
4. How we use your information
We use personal data to:
- operate and improve the PulseWin website
- respond to demo requests and enquiries
- provide information about PulseWin products and services
- manage customer and prospect relationships
- analyse website performance and usage
- maintain security and prevent misuse
- comply with legal obligations
- send service or marketing communications where permitted
Legal bases (where GDPR/UK GDPR or similar laws apply) may include:
- Consent (for example, optional cookies or marketing where required)
- Contract / pre-contract steps (responding to demo requests)
- Legitimate interests (securing and improving our site, B2B communications where appropriate)
- Legal obligation (where we must retain or disclose information)
5. How we share information
We do not sell your personal data.
We may share information with:
- service providers who help us host, secure, analyse or operate the website
- CRM, email and communications tools used to manage enquiries
- professional advisers (legal, accounting) where needed
- authorities where required by law
- a successor entity in connection with a merger, acquisition or restructuring
Where providers process data on our behalf, we require appropriate contractual and security protections.
6. International transfers
If personal data is transferred outside your country (including outside the UK/EEA/Singapore, as applicable), we will take steps required by law to protect it, such as standard contractual clauses or equivalent safeguards where appropriate.
7. Data retention
We keep personal data only as long as needed for the purposes described in this policy, including:
- demo and sales enquiries: typically 12–24 months, unless a longer relationship continues
- website logs and analytics: according to tool settings and operational need
- legal/compliance records: as required by law
When data is no longer needed, we delete or anonymise it where practicable.
8. Your rights
Depending on your location, you may have rights to:
- access your personal data
- correct inaccurate data
- request deletion
- restrict or object to certain processing
- withdraw consent where processing is based on consent
- data portability
- lodge a complaint with a supervisory authority
To exercise rights, contact privacy@pulsewin.ai. We may need to verify your identity before responding.
9. Security
We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
10. Children’s privacy
Our website and services are intended for business users. We do not knowingly collect personal data from children under 16 (or the applicable age in your jurisdiction).
11. Third-party links
Our website may link to third-party sites (for example, YouTube for product videos). Those sites have their own privacy practices. We are not responsible for their content or policies.
12. Cookies and similar technologies
We use cookies and similar technologies as described in our Cookie Policy. You can manage cookie preferences through your browser settings and any consent tools we provide.
13. Changes to this policy
We may update this Privacy Policy from time to time. The “Effective date” above will be revised when changes are posted. Continued use of the website after updates means you accept the revised policy where permitted by law.
14. Contact us
PulseWin Privacy
Email: privacy@pulsewin.ai
Website: https://pulsewin.ai
This policy applies to the PulseWin marketing website. If your organisation uses PulseWin as a customer platform, additional product-specific data processing terms may also apply under your customer agreement.